FAQs
Sugarplum Bakery operates under the Texas Cottage Food Laws. All products are made in a home kitchen and are not inspected by the Department of State Health Services or a local health department. At this time, gluten-free, eggless, and dairy-free products are not available.
How do I place an order?
Please fill out the online inquiry form with as many details (servings size, theme, preferred flavors, inspo pictures and I will get back to you within 24 hours, Monday through Friday.
How far in advance do I need to get in touch?
Ideally 2-3 weeks out. Please keep in mind certain months, such as the holiday season, get very busy and you should plan accordingly. I offer a pre-set menu during the holidays and take on a limited number of custom cake orders.
Cake care instructions?
On a flat surface, such as the floor of the passenger side. Please do not hold the cake while transporting it because that can cause the cake to get damaged. AC should be cranked up all the way. Keep your cake away from direct sunlight, even at the event. That can cause the cake to melt very quickly because it’s covered in buttercream. Keep the cake refrigerated up until 45mins - 1 hour before the event. Leftovers can be stored in an airtight container. You may even freeze leftovers, in an airtight container which allows you to enjoy the cake for a longer time!
Are your price negotiable?
Everything is made to order, from scratch in my home kitchen using quality ingredients such as premium Belgian chocolate. Please include an approximate budget in your order form so I can come up with a design accordingly. Please know that custom cakes are a labor of love with a lot of attention to detail.